Why Nexum first*defense®?
Optimize your resources, defend your investments, and take back your network with Nexum first*defense, our suite of managed and monitored services.
We know it’s a constant struggle to find the necessary resources to run your network security operations effectively. Nexum can augment your team’s operations by monitoring for attacks, investigating potential breaches, proactively blocking bad actors, and keeping essential security components up to date – just to name a few of the services Nexum can provide.
Nexum combines highly experienced engineers with our extensive knowledge of best-of-breed technology, delivering a vendor-agnostic, holistic approach to securing and managing your networks. The Nexum Security & Network Operations Command Center (SNOCC) combines the functions and expertise of a SOC and a NOC for seamless management of technology and infrastructure.
first*defense provides integration automation for your systems, whether you have your own SIEM.
first*defense compiles and generates threat data, using it to identify malicious activity and proactively prevent harm to your organization.
You will be notified of important events within minutes, and emergency changes are processed promptly –no more waiting hours or days for critical notifications and changes.
Flexibility & Transparency
We customize procedures specific to your organization, and provide transparent access to workflow notes, even for false-positives and non-critical events.
Our personnel receive regular and extensive technical training, become familiar with each customer account, and value their customer relationships.
Nexum MSSP Services
As the Managed Security Services Provider built on the principle of “do what’s right for the customer and success will follow,” Nexum operates transparently as a logical extension of your team, helping you to manage and monitor your network and security 24x7x365. We handle the nuts and bolts, allowing you to focus on the strategic aspects of your security program.
Manufacturer Authorized Support
- We provide all the services of the manufacturer –without the hassle
- 24x7x365 support via our 3 US-based operations centers
- Extensively trained and experienced technical personnel provide prompt, direct phone and email support
- Break/fix troubleshooting
Monitored Security Services
- Proactive device health/performance monitoring, alerting, and reporting
- Regular cadence meetings with an assigned Network Security Engineer
- Monitoring of security and network activity through your SIEM or ours
- 24x7x365 availability with our extensively trained and experienced technical personnel
Night Vision™ – Night/Weekend Monitoring
- All the benefits of first*defense Monitored services in the “off hours”
- 16×5 night and 24×2 weekend coverage only
- Perfect for augmenting existing in-house security teams
Managed Security Services
- All the benefits of first*defense Monitored services
- Day-to-day configuration changes, change control, and backups
- Device tuning for optimal security and performance
- Real-time blocking of bad actors and proactive application of threat intelligence
Managed Vulnerability Scanning
- Quarterly, semi-annual, annual, or on-demand
- Generalized or application/resource-focused
- Human-reviewed and annotated reports –not just scheduled automated
Managed Multi-Factor Authentication
- Hassle-free, high availability multi-factor authentication
- Management of third-party authenticators
- Replacements, provisioning, and user-assignment included
- Online authenticators, soft tokens, and traditional hard tokens available