Nexum, Inc. (Nexum®) believes that success naturally follows from doing what is best for the customer. We are committed to the privacy of our customers, visitors, and contacts. This privacy notice applies solely to information collected by this website, via social media, and in responses to our email marketing, except where stated otherwise.
This notice applies to information we collect: Actively or passively via our public websites, mailing lists, and social media.
It does not apply to information collected: From third parties or through normal business operations necessary to conduct business and provide customer services, including via our customer portal and order/fulfillment systems.
This notice does not constitute a contract and does not create any legal rights or obligations.
Security and Privacy
Nexum is the sole owner of the information we collect, from voluntary responses to our website and emails. We do not sell or rent that information to anyone.
We use collected information to better serve our customers. We do share limited contact information with partners, as necessary to fulfill customer and prospective customer requests, and to inform customers and prospective customers of changes and new products; for example, to obtain quotes for products and services, to inform customers of new offerings, and to ship purchased goods to customers.
Unless asked not to, we may use contact information to inform customers and prospective customers about products or services, or about news and changes at Nexum, including changes to this privacy notice.
You may opt out of future contacts from us at any time. You can do so at any time by contacting us via marketing@nexuminc.com or the phone number listed on our website.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job function (e.g., billing, marketing, or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in secure environments, and we require similarly protective methods and policies from our partners and service providers.
Nexum uses current, commercially reasonable security measures to protect our data and systems from loss, misuse, and unauthorized changes of the information under our control. We store the information in secure environments protected from unauthorized access, use, or disclosure.
Cookies
We use “cookies” on our websites solely for session maintenance and do not share such data with any third parties. Client-side cookies are used to verify the session status of customers using our website. Usage of a cookie is only linked to any personally identifiable information while on a customer portal/login portion of the site, and then only for session maintenance and security functions.
Links
Please be aware that other websites that may be accessed through our site or newsletter may collect personally identifiable information about you. Nexum does not share your personal information with those websites and is not responsible for their privacy practices. Please check the applicable privacy notice or policy of those sites.
Internal Use
Nexum enforces a strict internal policy regarding information protection requirements. Information submitted to Nexum is restricted to employees managing this information for specific purposes only. These purposes include contacting you (via email, phone, etc.) in an effort to respond to a request or provide a service, and to notify you of Nexum events and other Nexum-related activities such as seminars and training.
Opt-Out
To opt-out from having your information used for email communications from us, please click on the opt-out (unsubscribe) link in any message you receive from us. This will allow you to unsubscribe or update your message preferences. Alternately, you may contact us at marketing@nexuminc.com.
Social Media Sites
If you leave a comment on a Nexum social media post, you should be aware that any personally identifiable information you submit can be read, collected, or otherwise used by anyone who reads it. We are not responsible for use of this information by non-Nexum personnel.
Testimonials
We normally remove all personal information from customer testimonials. Testimonials containing personally identifiable information, such as the customer’s name, are only posted with the customer’s review and final consent.
Consent
By signing up for our newsletter or using our websites, you agree you have read and understood this privacy notice. This notice appears in its completed form and supersedes any earlier version.
Notification of Changes
This privacy notice is subject to change without notice. Any changes to this notice will be posted on our website prior to their taking effect. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users via email of the changes to our practices. Users will have a choice as to whether or not we use their information in this different manner. We will not apply any less protective practices retroactively without notice and the user’s consent.
Privacy Notice Effective Date: February 14, 2023
Nexum welcomes your comments regarding this statement of privacy. If you believe that Nexum has not adhered to this statement, please contact us at: marketing@nexuminc.com. We will use reasonable efforts to promptly determine and remedy the problem.
