Nexum’s first*defense® Monitored Services feature all of the data-monitoring capabilities of first*defense Managed Services, without its operational management aspects. When you let Nexum’s team of analysts and engineers watch for and track all aspects of your network devices and environment in a read-only role, you allow your IT staff to focus on resolving issues rather than trying to balance problem-solving and keeping an eye out for the next critical incident.
- Access and visibility to your resources via the first*defense portal
- Secure web-based tool for ticket access and asset tracking
- Standard and customized security reporting and trending
- Real-time log monitoring
- Secure log retention and storage
- Proactive device health monitoring