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In this course, you will discover the core features and basic designs of the Avaya Aura Communication Manager solution.

Certification:

This course helps prepare you for the Avaya Aura® Fundamental Technology Assessment. You will gain fundamental knowledge needed to prepare for ACIS Avaya Aura™ Communication Manager (R5.2.1) exam 6006.1 and ACIS Avaya Aura® Communication Manager and Communication Manager Messaging Implementation (R6.0) exam 6002.1, available soon.

Highlights

• Avaya Aura
• IP telephone and softphone configurations
• Install and configure Avaya Aura Communication Manager and Communication Manager Messaging
• Install a Service Pack on an SBxxx Server
• New messaging subscriber information
• Create a call coverage path that sends unanswered calls to the Voice Mailbox
• Call Center description
• IP Network region description
• Calculate traffic using the Erlang scientific method
• Calculate network bandwidth to support the anticipated traffic
• Identify maintenance and alarms using Avaya documentation

Course Outline

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