ACUCMX - Administering Cisco Unified Communications Manager Express and Unity Express
See our CIPT1 or ACUCW1 courses for training on Cisco Unified Communications Manager (CUCM) configuration.
In this exclusive course, you will focus on administering and configuring a fully functional Cisco Unified Communications Manager Express (CUCME) environment. You'll perform adds, moves, and changes and configure a full dial plan to the Public Switched Telephone Network (PSTN), and you'll work with Cisco Unity Express (CUE) Voice Mail and Unity Express Auto Attendant. You will also add phones to the system, configure telephony features, and learn to troubleshoot common problems.
No other Cisco training provider matches our ACUCMX hands-on labs, which include:
- A real dial plan and Class of Service for calling out to the PSTN, branch offices, and PBXs
- Various traditional telephony connections such as FXS, FXO, E&M, T1 (CAS and PRI), and E1 (CAS and PRI)
- Administering the CUCME via command line interface (CLI), graphical user interface (GUI), and/or Cisco Configuration Professional
- Telephony features such as paging, pickup groups, and Music on Hold
Highlights
- Basics of CUCME and CUE
- Key features and benefits
- Supported platforms
- Licensing
- CUCME operation
- CUCME endpoints and their requirements
- CUCME configuration
- SCCP phone templates
- Call flows, Call legs, dial peers, and PSTN dial plans
- CUE configuration
- CUE AutoAttendant
- CUE Script Editor
Course Outline
1. CUCME
- CUCME Key Features and Benefits
- CUCME Supported Platforms
- CUCME Operation
2. CUCME Endpoint Requirements
- Overview of CUCME Endpoints
- Identifying CUCME Endpoint Requirements
- Power over Ethernet
- VLAN Infrastructure
- IP Addressing and DHCP
- Network Time Protocol
- Endpoint Firmware and Configuration
- Setting up CUCME in SCCP Environment
3. Configuring CUCME Endpoints
- Directory Numbers and Phones in CUCME
- Creating Directory Numbers for SCCP Phones
- Configuring SCCP Phone-Type Templates
- Creating SCCP Phones
4. Call Flows and Call Legs
- Examining Gateway Call Routing and Call Legs
- Defining Dial Plans
- Endpoint Addressing
- Call Routing and Path Selection
- PSTN Dial Plan Requirements
- ISDN Dial Plan Requirements
5. CUE Implementation in CUCME Environment
- CUE Overview
- Integrating CUE with CUCME
6. Configuring the CUE System
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