Managed Services > Service Details: Monitoring Only
Increase service uptime visibility with first*defense® monitoring.
first*defense® has experience with globally monitoring thousands of devices. Backed by the security experts from Nexum, Inc., first*defense® is a proven leader in providing innovative and unique security solutions and services.
first*defense® Monitoring Service Features
Core Features
- • 24x7x365
- • Geographically Redundant Security & Network Operation Command Centers (SNOCC's)
- • Open Solution - Allows customer to see incident response
- • Flexible, customer-customizable notification, escalation, and process
CompleteMatch Real Time Log Monitoring
- • Learning Log Correlation System dynamically learns new event types
- • Provides Aggregation, Correlation & Retention for 100% of ALL logs
- • Advanced Log Correlation
- • Long-term retention of complete raw logs messages
- • Incident response is performance by real people 24x7x365
Real Time Device Health Monitoring
- • Monitoring of important performance and device health indicators
- • Threshold altering of critical datapoints
- • Detection of issues before they affect users
- • Identification of WAN circuit errors
- • Interactive reporting of collected data
- • Monitoring from the end-user's point of view
first*defense® Portal Access
- • Real-Time device status
- • Searchable Real-Time log Access
- • Access to online security reporting
- • Access to Key Performance Trending Information
- • Secure Ticket System Access
- • Web-based reporting
Learn more about how first*defense® can make your network management easier and more secure. Call us at 866.726.6901 or email us today.