Nexum, Inc. Wins the Coveted Operate Specialist Award from Juniper Networks
Chicago, IL (June 23, 2009) – Nexum, Inc., a privately held IT security and networking solutions provider headquartered in Chicago, today announced it has received the coveted Operate Specialist designation for 2009 from Juniper Networks, Inc. The continual effort of Juniper’s J-Service program has developed a Service Specialization architecture which focuses on delivering the best service to the customer.
The Operate Specialist designation is given to qualifying organizations based on their ability to offer comprehensive technical support, 24/7 support coverage, to act as a primary interface for renewals and support, and to process all RMAs for end-users. Nexum’s designation as a Juniper Operate Specialist validates Nexum’s ability to advance technical service quality while ensuring its customers implement and maintain a high-performance network infrastructure.
“These partner programs with Juniper allow Nexum to enhance our service offering and level of commitment to our customers,” said David Lesser, Nexum’s President and CTO. “In the past year, we have seen our customer support levels rise dramatically.”
Nexum focuses on the end-user’s IT organizational needs from design through management, with a particular attention to security and availability. Manufacturer programs like Juniper’s allow Nexum to enhance service offerings and provide the best IT support for the corporate market. The Operate Specialist program helps Nexum maintain a consistent relationship with each customer and establishes a long-term, deeper understanding of the customer’s overall network and security environment, corporate goals, and long-term requirements.
About Nexum
Nexum, Inc. (www.nexuminc.com) is
an information security and networking company that works to keep its
clients focused on their organizations’ inherent strengths and core
competencies.
Drawing on an in-depth knowledge of the security field, Nexum creates
real, successful security solutions for all your business needs: From
products to managed security services, from system assessments to
compliance readiness, and from certified training to round-the-clock
support. Nexum has a straightforward, practical approach with a
peerless, security-driven, customer focus.
Exceptional design and technology expertise, coupled with extensive real world experience and knowledge makes Nexum the proven choice for a security partner. Our name –Nexum- is also our word to you, our bond to our customers. Latin for an arrangement by which one pledged one’s very liberty as security; Nexum stands for our commitment to our customers, to help ensure their security. At Nexum, We Mean Security®.
Press Contact
Amanda Parsley
Nexum, Inc.
(312) 726-6900
marketing@nexuminc.com
Call us at 866.726.6901 or email us today to see how we can help you achieve your organization's goals.
